Under the ‘Promoting and Communicating Benefits of the Kosovo-Serbia EU-Facilitated Dialogue’ project funded by the EU, members of the Kosovo – Serbia Policy Advocacy Group (KSPAG), Kosovar Centre for Security Studies (KCSS), NGO Aktiv and Belgrade Centre for Security Policy (BCSP), conducted research to explore citizens’ perceptions and their personal experiences with the technical dialogue and its outcomes.

The research was conducted among Serbs in Kosovo from five municipalities: North Mitrovica/e, Gracanica/Graçanice, Strpce/Shterpce, Silovo/Shillove and Gorazdevac/Gorazhdevc; among Albanians in five other cities of Kosovo (Prishtine/Pristina, South Mitrovicë/a, Gjilan/Gnjilane, Peja/Pec, Prizren), and among both Serbs and Albanians in eight cities in Serbia (Kragujevac, Kraljevo, Novi Pazar, Belgrade, Novi Sad, Vranje, Bujanovac and Nis).

The report is based on the data collected during the period of July – October 2019. A total of 360 respondents took part in the research.

This publication has been produced with the financial assistance of the European Union. The contents of this publication are the sole responsibility of Kosovo-Serbia Policy Advocacy Group and can in no way be taken to reflect the views of the European Union.